Cancellation Policy
At TMEDS, we take pride in being a trusted, customer-focused online healthcare provider. Every order is handled with utmost care to ensure that products are authentic, securely packaged, and delivered on time.
We understand that unexpected circumstances — whether personal, financial, or logistical — may occasionally require you to cancel an order.
Our cancellation policy is designed to be transparent, flexible, and fair, ensuring a smooth experience for all our customers.
📅 Order Cancellation Window
You may request a cancellation before your order is processed and shipped.
Once an order has been packed and handed over to our shipping partner, it generally cannot be cancelled, due to international logistics constraints and regulations governing pharmaceutical products.
To improve your chances of a successful cancellation, please contact us as soon as possible after placing your order.
📧 How to Cancel an Order
If you wish to cancel an order, please contact our support team with the following details:
• Your Order Number
• The Email Address used to place the order
• A brief reason for cancellation (optional but appreciated)
📩 Contact Email: tmedsusa@gmail.com
Our dedicated support team will review your request promptly and guide you through the next steps.
💰 Refunds for Cancelled Orders
If your cancellation request is approved before shipment, you will be eligible for either a full or partial refund, depending on the order’s processing stage:
• ✅ Full Refund: If the order is cancelled before dispatch.
• 💳 Partial Refund: If packaging or internal processing has already begun.
Refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment processor’s timelines.
Please note: Once an order has been shipped, cancellations or refunds may not be possible — except under special circumstances, evaluated on a case-by-case basis.
⚠️ Exceptions & Special Cases
Certain orders may not be eligible for cancellation due to regulatory or operational reasons, including:
• Custom-prepared or special orders made specifically for you
• Orders already in transit or delivered
In such cases, our team will review your situation and strive to find the best possible resolution, even if direct cancellation is not feasible.
📝 Important Note
TMEDS reserves the right to accept or reject cancellation requests at its sole discretion, especially in cases involving:
• Repeated or excessive cancellations
• Fraudulent activity or misuse of the platform
Our goal is to maintain a fair, efficient, and reliable system for all customers.
🤝 We’re Here to Helpc
If you’re uncertain about your order status or have a unique situation, please don’t hesitate to reach out.
Our friendly and responsive support team is always available to assist you, address your concerns, and provide the best possible solution.
📧 Email: tmedsusa@gmail.com
🌐 Website: https://tmeds.org
We understand that unexpected circumstances — whether personal, financial, or logistical — may occasionally require you to cancel an order.
Our cancellation policy is designed to be transparent, flexible, and fair, ensuring a smooth experience for all our customers.
📅 Order Cancellation Window
You may request a cancellation before your order is processed and shipped.
Once an order has been packed and handed over to our shipping partner, it generally cannot be cancelled, due to international logistics constraints and regulations governing pharmaceutical products.
To improve your chances of a successful cancellation, please contact us as soon as possible after placing your order.
📧 How to Cancel an Order
If you wish to cancel an order, please contact our support team with the following details:
• Your Order Number
• The Email Address used to place the order
• A brief reason for cancellation (optional but appreciated)
📩 Contact Email: tmedsusa@gmail.com
Our dedicated support team will review your request promptly and guide you through the next steps.
💰 Refunds for Cancelled Orders
If your cancellation request is approved before shipment, you will be eligible for either a full or partial refund, depending on the order’s processing stage:
• ✅ Full Refund: If the order is cancelled before dispatch.
• 💳 Partial Refund: If packaging or internal processing has already begun.
Refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment processor’s timelines.
Please note: Once an order has been shipped, cancellations or refunds may not be possible — except under special circumstances, evaluated on a case-by-case basis.
⚠️ Exceptions & Special Cases
Certain orders may not be eligible for cancellation due to regulatory or operational reasons, including:
• Custom-prepared or special orders made specifically for you
• Orders already in transit or delivered
In such cases, our team will review your situation and strive to find the best possible resolution, even if direct cancellation is not feasible.
📝 Important Note
TMEDS reserves the right to accept or reject cancellation requests at its sole discretion, especially in cases involving:
• Repeated or excessive cancellations
• Fraudulent activity or misuse of the platform
Our goal is to maintain a fair, efficient, and reliable system for all customers.
🤝 We’re Here to Helpc
If you’re uncertain about your order status or have a unique situation, please don’t hesitate to reach out.
Our friendly and responsive support team is always available to assist you, address your concerns, and provide the best possible solution.
📧 Email: tmedsusa@gmail.com
🌐 Website: https://tmeds.org